Last updated: [date]
For the Co-hopp Business and Co-hopp Residents apps, by [developer name as on Play Store].
- In the app: Profile → Settings → Delete account → confirm with the OTP sent to your phone.
- On this page: fill in the form below. We'll confirm on your registered mobile before deleting anything.
What gets deleted, and what stays
| Residents | Owners | |
|---|---|---|
| Deleted within [30 days] | Profile, contact details, photo, ID verification result, push token, complaints you raised | Profile, properties, rooms, residents list, complaints, visitor logs, notices |
| Kept, and why | Payment records your PG owner needs for their accounts, kept by the owner for up to [8 years] as financial records | Invoices for your Co-hopp subscription, kept for up to [8 years] for tax law |
| Before deleting | Download your receipts from the app | Export your data first. After deletion it can't be recovered. |
Deletion request form
Use the form below. We confirm on your registered mobile before deleting anything.
Questions? WhatsApp us or email privacy@co-hopp.com. Grievance officer: [Name], privacy@co-hopp.com.